Delete your account

Last updated: 2026-09-07

This page is for closing a Synclet account — the address you proved, and everything that hangs from it. It is reachable without installing anything, so that somebody who has already uninstalled the app can still ask.

Most of Synclet needs no account at all. An account here is not a login you need in order to use the app: it exists because a report needs somewhere to send the answer, and a vote on a feature request needs to be one per person. If you have never signed in, there is nothing here to delete.

How to ask

Write to apps@gpm.name from the address you signed in with, and say you want the account closed.

The address is the check. Deletion is irreversible, so a request that cannot be tied to the address it names will get a reply asking you to send it from that address rather than being carried out. If you no longer have access to it, say so and we will work out what else can prove it.

Expect it to be done within 30 days, and normally within a few days.

Signing out inside the app is not this. It withdraws the key on this phone and leaves the account where it is, which is what you want if you are handing the phone on rather than leaving.

What is deleted

• Your address, and everything that points at it by name.
• Your sign-in key, everywhere it is still valid.
• Your name, if you gave one, and your place on the supporters list if you asked to be on it.
• The link between you and anything you reported, and your votes on feature requests.

What is kept, and why

Bug reports and feature requests stay, with your address removed from them. A bug is a bug once it has been reported, and a crash somebody else is still hitting should not disappear because the person who found it left. What remains cannot be traced back to you: the row loses the link to the identity rather than being deleted with it.

What is not ours to delete

What is on your phone. Your settings and whatever the app keeps for you are yours and are only there. Deleting the app removes them; closing this account does not reach them, because it never could.

Everything else about what this service holds is in the Privacy Policy.